My dual MS degrees in Human-Computer Interaction (Georgia Tech) and Computer Science (Virginia Tech) let me bridge user advocacy and engineering perspectives. This technical foundation enables me to design research that's user-centered, technically feasible, and organizationally actionable.
Complex enterprise systems energize me because they demand strategic thinking beyond traditional usability testing. I understand when perfect UX must yield to technical constraints, how to research multi-system workflows, and how to advocate for users in engineering-focused organizations. I build measurement systems that help teams balance user needs, technical complexity, and business constraints through sustainable research approaches.